Billing

Billing each month

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Bills are sent and due upon receipt.

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Late notices mailed for unpaid accounts.

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 20
Late charges applied to unpaid accounts.

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Disconnect date varies from month to month and is stated on late notices mailed the 18th of the month. General rule is disconnect will be as close to end of month and will give customer one business day to come in and reconnect before the 1st of the next month.

Telephone bills are rendered monthly and due upon receipt. They cover local service charges in advance for the current month and long-distance service charges for the period ending the 15th of the preceding month. A late notice is sent around the 18th of the month to all unpaid accounts. Late charge of $1.25 is applied to accounts unpaid and delinquent after the 20th of the month. If payment is not received by disconnect date stated on late notice, service will be disconnected and an extra $20 reconnect fee will be required to re-establish service.  DSL customers will be charged an additional $20.00 to restore DSL service following a disconnect.

To re-establish service on or after the 1st of the month following disconnect, full payment of the delinquent bill plus coming month's bill plus $20 reconnect fee will be required.

Acceptable forms of payment:  Personal Check, Money Order, Cash, MasterCard, Visa or DiscoverCard.

We process our billing the last of the month, therefore, payments made after the 21st will not reflect on the upcoming billing statement. If you have questions, please call the office at 913-757-2500 Monday thru Friday 8:00 AM to 4:00 PM.          

  


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